Shipping policy

Shipping Policy

Order Processing Time

All orders take 1–3 business days for preparation before dispatch.

Delivery Lead Time by Warehouse

  1. Goods shipped from France & Germany local warehouses: 3–5 business days delivery.
  2. Goods shipped from China warehouse: 8–10 business days delivery.

Return Warehouse Addresses

  • Return address for France warehouse orders:

    Moussy-le-neuf Bat-B, Porte-B, 5 Rue de la Fontaine des Bries
  • Return address for Germany warehouse orders:

    Blitz Distribution GmbH, 21244 Buchholz in der Nordheide
Final return address shall follow the pre-paid return label sent to you after return approval.

Support Contact

If you fail to receive your parcel within the stated delivery period, please reach out to us via service@homelifetop.com for tracking support.